Better Patient Engagement
Healthcare AI, Contact Center & Phone System
Technundrum represents the leading providers of customer experience solutions built for reliable and secure omni-channel patient engagement. These healthcare contact center and phone system solutions are compliant and meet the strict requirements of HIPAA, HiTrust, ISO, PCI, SOC I & II, TCPA, and more.
These healthcare solutions can modernize the patient and agent experience with native integrations into electronic health record (EHR), electric medical record (EMR), and billing systems. You can automate workflows for scheduling, billing, pharmacy, intake, and reminders.
Healthcare artificial intelligence (AI) options for self-service, appointments, and routine tasks can be incorporated into the voice, chat, SMS, and digital engagement workflows.
Conversational and generative AI options for enhanced agent productivity with live guidance, coaching, and automated summarizations. Supervisor analytics with trends, SLA alerts, and real-time dashboards for data-driven decision-making.
Let's setup a time to discuss your patient engagement strategy and how we can help improve patient outcomes with the right solution.
