Find the Right Phone System
Unified Communications for All Channels
Technundrum represents the leading Unified Communications as a Service (UCaaS) and hosted phone system providers that can unify all communications across voice, chat, fax, SMS or texting, and video, for your customers and employees.
Certain cloud-based phone system providers offer native, all-in-one solutions, including SMS, team collaboration, and video, with native AI tools for call summarization, guidance, next action, and more.
Native support for existing phones, smart devices, paging systems, fax machines, door alarms, or other devices is available with only certain providers.
Some cloud-based phones systems offer native (no code) integrations into Microsoft Azure, OKTA, Active Directory, CRM, DMS, EHR, PMS, HRIS, or other systems of record.
System up-time is critical. Only certain unified communications providers back both uptime with SLAs and performance penalties if SLAs are not met. All providers' infrastructures are not created equal. It's important to understand "what's under the hood".
Global coverage for all your international locations can be served by certain global UCaaS providers that deliver full in-country telephony services versus "work-arounds".
Some phone systems offer native AI receptionist versus simple touch tone or "DTMF".
Maintaining security and compliance is paramount so you must find phone systems that meet your requirements.
Cost? Every provider has nuances to their pricing. Not all pricing models are created equal.
Finding the right provider is crucial. We are here to help.
