At Technundrum, our portfolio of leading Unified Communications as a Service (UCaaS) and hosted phone system providers can deliver the foundation for all your customer and employee communications.
The ability to unify voice, SMS, chat, fax, team collaboration, and video is a standard with most of them. Certain cloud-based phone system providers offer native, all-in-one solutions, including SMS or texting, team collaboration, and video, with AI tools built-in for call summarization, next action, and more.
Native support for existing phones, smart devices, paging systems, fax machines, door alarms, or other devices is available with only certain providers.
Some cloud-based phones systems offer native (no code) integrations into Microsoft Azure, OKTA, Active Directory, CRM, HRIS, or other systems of record.
System up-time is critical. Only certain unified communications providers back both uptime with SLAs and performance penalties if SLAs are not met. All providers' infrastructures are not created equal. It's important to understand "what's under the hood".
Global coverage for all your international locations can be served by certain global UCaaS providers that deliver full in-country telephony services.
Some phone systems offer native AI receptionist versus simple touch tone or "DTMF".
Finding the right provider is crucial. We are here to help.
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