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      • Automotive
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  • Home
  • Solutions
    • Automotive
    • Business Continuity
    • Contact Center
    • Financial Services
    • Healthcare
    • Outbound Sales
    • Unified Communications
  • Top Providers
    • Artificial Intelligence
    • Contact Center (CCaaS)
    • Cloud & CoLo
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    • Phone System & UCaaS
  • Contact Us

About US

Our Story

With over 24 years of hands-on technology experience at top tier providers including WebEx, Cisco, SAP, RingCentral, and 8x8, we have helped 100+ enterprise organizations successfully implement cloud solutions for Contact Center as a Service, Unified Communications as a Service, and employee engagement.


We understand that today's businesses face rapidly evolving customer demands, rising operational expenditures, employee turnover, and threats to their digital assets. Moreover, there is a technology chaos with a myriad of solution choices that appear very similar. Business leaders repeatedly tell us that the "vendors all say the same thing", making it a challenge to identify the right solutions for their needs.


As a result, we have set out to solve this massive "technundrum" or technology dilemma where the right solutions are not readily clear.  We help businesses navigate the complex technology ecosystem to find the best solutions for their operational and growth strategies.


Our Mission

Technundrum is your trusted advisor, IT consultant, and sourcing partner for your critical business technology and cloud solutions. With our portfolio of 350+ leading providers we will simplify the entire technology lifecycle process to find the right solutions for your business at the best cost structure, all while saving you time and expense. 


We specialize in finding technology solutions for Artificial Intelligence (AI), Contact Center (CCaaS), Cloud, Connectivity, Cybersecurity, and Unified Communications (UCaaS).


Bottom line, we will strive to be the single greatest resource for your IT and digital transformation strategy to drive greater value for your customers and your employees.

The Process

Get the right solutions. Save time for your team. Reduce project risk. Safeguard ROI.

At Technundrum, we serve as your trusted advisor and IT consultant to help you accomplish your strategic business goals with the right technology solutions. 


We support you through the entire solution lifecycle, including needs analysis, scoping, business case, evaluation, purchase, implementation, deployment, and post go live assistance for your solutions.  


The service deliverables include:


  • Identifying the business needs with stakeholders and then possible solution capabilities using a proven “outcome-based” approach.
  • Assistance with necessary stakeholder discovery sessions to prioritize solution requirements for near and long term objectives.
  • Assistance with the solution business case and cost justification.
  • Streamlining the entire provider search, evaluation, and buying process (30% time savings) by eliminating redundant, time-consuming steps for research, validation, and meetings with providers.
  • Identifying the shortlist of viable solution providers early using curated, comprehensive, engineer-validated research and our unique technology comparison platform. 
  • Providing valuable insights into the strengths and weaknesses of the providers' technology platforms, pricing and packaging models, service delivery, and post "go live" support.
  • Scheduling provider resources for demos, evaluations, Q&A, etc.
  • Ensuring provider demos focus on your requirements and use cases, not just "table stakes" features.
  • Gathering necessary provider information including product collateral, quotes, proposals, and contract documents.
  • Using a proven testing methodology to make POCs or pilots more effective and less time consuming, giving you more time to vet the right solution that is the best fit for your business.
  • Helping you get the best cost structure and avoid "hidden" costs using our industry expertise and detailed vendor pricing analysis.
  • Ensuring the solutions are implemented per the statement of work and are performing as expected post "go live".
  • Working with the solution providers on your behalf to address any open issues and corrective actions over the entire solution lifecycle.
  • Being your long term partner to get optimal terms and pricing for your provider contract renewals.


Your next project

Want to save time finding the right technology?


Put us to work for you today.


Get your free consultation.

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