About US

Our Story

With over 24 years of hands-on technology experience at top tier providers including WebEx, Cisco, SAP, RingCentral, and 8x8, we have helped hundreds of enterprise organizations successfully implement cloud solutions for Contact Center as a Service, Unified Communications as a Service, and employee engagement.

We understand that today's businesses face rapidly evolving customer demands, rising operational expenditures, employee turnover, and threats to their digital assets. Moreover, there is a technology chaos with a myriad of solution choices that appear very similar. Business leaders repeatedly tell us that the "vendors all say the same thing", making it a challenge to identify the right solutions.

As a result, we have set out to solve this massive "technundrum" or technology challenge this is complex where the right solution is not readily clear. We help businesses navigate the complex technology ecosystem to find the best solutions for their operational and growth strategies.

Our Mission

Technundrum is your trusted advisor and sourcing partner for your critical business technology and cloud solutions. With our portfolio of 350+ leading providers we will simplify the entire technology buying process to find the right solutions for your business at the best cost structure, all while saving you time and expense.

We specialize in finding solutions for Artificial Intelligence (AI), Contact Center (CCaaS), Cloud, Connectivity, Cybersecurity, and Unified Communications (UCaaS).

Bottom line, we will strive to be the single greatest resource for your digital transformation strategy to drive greater value for your customers and your employees.

Our Process

Find the right solutions for your business

At Technundrum, we serve as a trusted advisor to our clients to help them accomplish their strategic business goals with the right technology solutions. We assist our clients through the entire solution lifecycle, including needs analysis, scoping, business case, cost justification, evaluation, procurement, implementation, and deployment of their technology solutions.

Our deliverables include:

Using an “outcome-based” approach, we focus first to identify the business problem and then the possible technology solutions. We help our clients seek innovation where it is possible, which can even include optimizing on what technologies they already use today.
We streamline the entire provider search, evaluation, and buying process for our clients by eliminating redundant steps, gathering necessary provider information, and scheduling provider resources as needed.
We help identify viable solutions sooner to enable our clients more time to evaluate and ultimately determine the right solution for their needs.
Using our industry experience, we offer valuable insights into the strengths and weaknesses of the leading providers' technology platforms, pricing and packaging models, service delivery, and post "go live" support.
We provide "vendor neutral" feedback, with 3rd party, engineer-validated analysis throughout the entire process, including detailed comparison data and matrices.
We assist our clients to get the best cost structure, commercial terms, and make sure the solutions deliver as expected post implementation.
Lastly, we serve our clients by being an extension of their team to work with providers to address any open issues and get things done over the entire solution lifecycle.

Your next project

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