Telecom Expense Management

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Telecom expense management can be very challenging. Many organizations will have 3 or more telecom providers delivering services to their business, with global, multinational companies having dozens of providers. Multiple telecom providers creates the daunting task of managing multiple carrier bills and tracking the actual expenses incurred for each location or region, including long distance, data usage, mobility, connectivity, SMS, and more.

Phone system costs can be very difficult to track given the multiple components: licensing, hardware, support, maintenance, connectivity, PRIs, storage, redundancy, and end-user access. Faxing, which is still prevalent in certain industries, falls into this category but can be a separate solution altogether. 

At Technundrum, our goal is to help drive value for your business and maximize your ROI from existing services. With our Telecom Expense Analysis engagement, we will work with your team to do a comprehensive discovery, review, and analysis of your existing providers to gather a detailed inventory and determine areas where consolidation and elimination of redundancies can be achieved.  We will then formulate the potential ROI around consolidation of multiple, disparate telecom services and identify opportunities to lower or optimize rates with existing providers.

For clients with on premises phone systems or PBX, which comprises nearly 42% of all businesses, we can also provide a complete ROI analysis for a transition to a Unified Communications as a Service (UCaaS) solution.