Empower Your Digital Guest or Patron
Hospitality AI, Contact Center & Phone System
At Technundrum, our leading provider portfolio of Hospitality Contact Center and phone system solutions can deliver the personalized experience your guests or patrons want across their preferred channels: voice, chat, In-App, SMS, or blended, with seamless transition between channels with an intuitive mobile experience.
"Agent-less" solutions exist for secure, self-service reservations, and payments. Hospitality AI bots for voice & digital channels can be utilized to take reservations, answer questions, and reduce handle times.
Certain provider solutions enable:
Customer service agents with a true omni-channel user experience with AI guidance & coaching, next-best action, and automated interactions.
Integration into CRM, patron management, or lodging management systems for improved agent productivity, the automation of manual steps, and memorializing all interaction data.
Let's discuss what the deal digital experience can look like for your business.
