Delight Your Digital Customer
Retail Customer Experience & Contact Center
At Technundrum, we work with leading solution providers that can give your customers the personalized, frictionless mobile experience they desire across their preferred channels: voice, chat, In-App, SMS, or blended.
- "Agent-less" solutions exist for secure, self-service payments.
- Conversational and generative AI bots can serve both voice & digital "Contact-less" experiences for in-store pickup.
- Certain provider solutions can empower your customer service agents with a true omni-channel user experience with AI guidance, next-best action, and automated interactions.
- Automate customer communications, announcements, promotions, and customer loyalty programs with integrated messaging platforms.
- Integrate into your CRM for improved agent and employee productivity.
Let's set a time to discuss your digital customer experience strategy.
