Find Solutions Faster
- Business Continuity
- AI & Customer Experience
- Cybersecurity
Find Solutions Faster
- Business Continuity
- AI & Customer Experience
- Cybersecurity
What We Do
IT Consulting & Expert Sourcing
Our company represents 350+ leading technology providers for Artificial Intelligence, Contact Center, Cloud & CoLo, Connectivity, Cybersecurity, and Unified Communications
Our service will save you time and expense to find, evaluate, purchase, and deploy technology solutions for your business objectives. The goal is to help you:
- Find the right technology for your business strategy
- Understand the differentiators of the solutions to make the best choice
- Reduce evaluation time by up to 50% with more effective testing
- Ensure the solutions are successfully deployed on time and on budget
- Save you money on your technology and solution purchases
Technology Solutions
Artificial Intelligence
Automation is the "pivot point" for business to improve both revenue and reduce operational costs up to 50%. Using generative AI, first call resolution rates of 50% to 85% for customer experience interactions are being achieved in some industries.
Our company represents the leading conversational and generative AI solutions with no code, low code, and custom AI options to deliver virtual AI agents for voice, SMS, and digital channels.
We help you find the right AI solutions for simple to complex customer and employee experience needs, including:
With our FREE AI Intent Study you can identify the top use cases and value of AI for your business to ensure AI is used where it makes sense.
CONTACT CENTER
We help you find the right omni-channel customer experience to support your digital transformation strategy to:
- Hyper personalize CX
- Improve KPIs and CSAT
- Automate outreach
- Simply agent and supervisor UX
Our company represents the leading Contact Center technology providers. We can help find purpose built Contact Center solutions for your industry:
UNIFIED COMMUNICATIONS
With Unified Communications your business phone system can work across any channel: voice, chat, SMS, fax & video, across any device, to create a seamless and connected experience.
These solutions can simplify workflows with seamless integration into your key applications, including CRM, DMS, EHR, PMS, and more. They can also help you better understand your customer with robust analytics and reporting.
Our portfolio of unified communications providers includes solutions for:
Why Work with Us?
Your trusted, unbiased advisor committed to your results.
We represent 350+ leading technology providers for all your solution needs.
Our expertise and process saves you time and expense finding the right solutions at the best price.
We provide "post sale" support to help maximize your return on investment.